Returns

Physical goods

Apparel, framed décor, and prints may be returned within 7 days of delivery, provided the item is:

• unused, unworn, and in its original condition;
• in its original packaging where applicable;
• accompanied by your order reference.

To start a return, contact us first via our contact page or by phone at 054 147 9046. We'll confirm your return and give you instructions.

Damaged or incorrect items

If your item arrived damaged, or you received the wrong item, contact us within 7 days of delivery with a photo of what you received. We will arrange a replacement or a full refund at our cost.

Return shipping

Return shipping is the customer's responsibility unless the item was damaged, defective, or incorrect — in which case we cover the cost. We recommend using a tracked service, as we cannot process a refund for items that do not reach us.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method within 7 business days. Paystack may take additional time to settle the refund to your card or account, depending on your bank.

Digital goods

Digital goods — templates, digital assets, wallpapers, digital art, and similar — are delivered instantly at the moment of purchase. Because of this, they are non-refundable once downloaded, except:

• where the file was never delivered (proven non-delivery);
• where the file is corrupt or cannot be accessed after support;
• where required by applicable law.

If you have trouble accessing a digital purchase, contact us — we will make it right.

Cancellations

Orders may be cancelled before they are fulfilled. Digital goods are fulfilled instantly, so cancellation is not possible once the download has been delivered. For physical items, contact us as soon as possible — if the order has not yet shipped, we will cancel and refund it.